You’re a godsend gift for me who provided support for my Dell laptop!
I am Marica. I work as an advertising consultant with a multi-national organization. I am always on the go and on the road for business purposes. In those busy hours, Dell Inspiron laptop happens to be my best buddy. I have used it for my every little and big work. It’s like an indispensable thing for me. I remember how uneasy and perturbed I was when my Dell laptop developed some technical snags that would have certainly ruined my presentation work had I not approached a support technician for Dell laptop.
My boss picked me for an important project which was very crucial for the company. I was assigned to make detailed slides of the presentation on the project within five days. I could not do that during office hours as I had to do an extensive study and research before getting ahead with slide-making. I thought it’s a better idea to do it at home when nobody was around to bug you and you could perform your work smoothly and peacefully. For two to three days, I studied a lot about every possible aspects of the project.
On the fourth day, I left office early so that I could start my presentation work. But, little did I know about the imminent danger in store for me. When I opened my PPT software application, it started showing error messages and got closed suddenly. Moreover, my Dell Inspiron laptop was not supporting any peripheral devices. It was a complete system crash and there was an abrupt LCD screen blackout. Dell printer driver and keyboard driver were also not working. I could not able to surf the Internet as the wireless driver also has some problems.
By now, I could not see even remotest possibility that I could able to deliver my commitments. I gave a call to one of my office colleagues Michael thinking he might be able to take me out of crisis. He asked me to look for support services for Dell and also gave me a number.
I rang up on the number in a hurried state. An expert technician took my call. I narrated the problems and requested him to help me out. He analyzed all symptoms and guided me through repairing my laptop. He saved me from a great embarrassment had I not completed my presentation. Really, this guy was a godsend gift for me!
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