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I would like to choose a web-base help desk software for my customer service. A web-based Help Desk software is the best solution of providing better customer service by employing the latest technologies and web standards. PHP, which stands for Hypertext Preprocessor, is a programming language mainly for building sites and software. With more and […]

It is never simple to send a marketing email to your audiences. Maybe many people tried email marketing every day, but all they did is useless. Why did that happen? There are many reasons. Email marketing is not only about sending email to the customers, and waiting for their replies. There are many thing you […]

Email marketing is being used every day for the marketer from all over the world. Millions of email is sending every day, and brings millions of profits for marketers. Also with the development of social media marketing, less people care about the email marketing but you must say that email marketing is still one of […]

Customer service is always one of the most important parts of a company. Some companies hire many employees to do the customer service job in order to ensure the better customers satisfaction and bring more loyal customers. But it requires money and time, and not in efficiency. For some companies, they just use help desk […]

Customer service is always a difficult job for a company. How to make customer service better becomes a important problem of a good on-line company. In a traditional way of customer service, the user submit a problem to the service center, and then the service center will find a right department to get a solution. […]