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Hang around information architects and user-centered designers for even a brief period of time and two questions will invariably come up: 1.         What tools should I use for prototyping? 2.         What technologies do I need to know? Prototyping is one of the most common tasks of information architects, who are called on to produce everything […]

Business processes are at the heart of any organization, defining how work gets done. These processes are essentially intertwined, causing any delay in the system to start a chain reaction that affects the entire corporation. Many companies have automated at least some aspect of business procedures. Nevertheless, the majority of business operations are still done […]