RBI focuses on better customer service

‘Prevention is better than cure’ seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance. But, there may not be free […]

Assurance for your bank deposits

Bank Fixed deposits have always been considered one of the safest investments in roads in the country, mainly because the Reserve Bank of India is water-resistant options and enjoy the confidence of depositors in Indian banks. While some banks have gone kaput in recent years, these cases are regarded as aberrations in a high security […]

NHB sounds warning on home loans

The National Housing Bank (NHB), which regulates housing finance companies (HFCs), has asked lenders to keep a close watch on delinquencies as rising interest rates may undermine the repayment capacity of borrowers and erode asset quality. It asked them to pass on interest rate increases gradually and to take into account the impact on both […]

State Bank of India bucks trend as it expands in UK

State Bank of India will open branches in Coventry and Wolverhampton before the end of the month, taking its British network up to ten. It says this could then double within the next five years. Rajnish Kumar, chief executive of British operations, says SBI’s commitment to its branch network is all about offering customers a […]

How to deal with irregular EMI outflow

The RBI has hiked interest rates as many as 11 times since March 2010. Little wonder then that the people who have taken home loans are feeling the pinch. Says Mumbai-based Nimit Chedda, a 32-year-old trader: “I took a home loan from a leading foreign bank in April 2011 and since then my interest rate […]