2 TV Changhong TV Why are problems with the total not fix it
Home two Changhong TV to Ms. Yao has been a very depressed, two television suffered different degrees of problems, Ms. Yao Changhong find repair, the other party has told her not guaranteed to fix.
Changhong TV problems keep
Ms. Yao's Changhong TS2181DV TV in November 2005 in Xinjiekou an appliance store to buy, the biggest feature of this TV comes with CD-ROM drive. Ms. Yao told reporters that this television has been the problem since been purchased, use has been revised. In Taiwan, Chang TS2181DV bought this TV two months later, the TV image appears fuzzy, there is ghosting, Ms. Yao Changhong began to complaints by telephone request Chang for her maintenance. Ms. Yao said that the complaint itself as Changhong phone has no less than 50 times, although Changhong sent off to repair the master, but always maintain the master TV signal is not good, it is normal for such vague excuses not really repaired TV, Yao TV has never been repaired, Ms. House had.
Ms. Yao told reporters in February about time, Changhong sent to repair the master said free replacement TV for her CD release bald. But Ms. Yao Changhong recently ask to repair television, the other party denies had said to her free-for-shaved head. Ms. Yao said that because the maintenance of master home TV now are obsolete, manufacturers no longer sell, the unreasonable structure of television, so maintenance is too much trouble. Ms. Yao said that the maintenance of her master in the maintenance disclosed, the problem has not been resolved, because the maintenance of television replacement parts and they have no money or the company.
Money does not guarantee ready?
Today, Ms. Yao's Changhong TS2181DV television has . Chang said that TV is not under warranty terms, to repair the TV should be on TV all the things Doutaochulai been reinstalled, and the first income maintenance to help her repair the TV would be charged 60 yuan for a turn on the maintenance fee . When asked whether Ms. Yao repaired, the maintenance staff did not answer, spend money there is no guarantee the TV repaired, it is unreasonable to think that Ms. Yao, Changhong, and she intends to make a complaint call once, but start from the last month complaint phone call no longer unreasonable.
Ms. Yao said that she bought the TV from the problems so far has been to find people who Changhong maintenance, not to find other people have taken. Ms. Yao was contacted last week, quality inspection departments, but the quality control department who told her to use things over time there are quality problems in itself, is now impossible to detect whether she bought Changhong TV When there are quality issues. If now the standard factory models to test, Ms. Yao's home TV is definitely failed, and the detection time to cost more than 2000 yuan, Ms. Yao that the money to do this test again, then might as well buy a TV.
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After the reporter made a telephone call, July 15 evening, Changhong, a master came home, Ms. Yao said that the head office called him to come. Home who master to Ms. Yao was examined after the television said Ms. Yao's home TV is the TV rather than ordinary LCD television, with ambiguity is normal, does not do any repairs left. Ms. Yao said that he was very unreasonable, because her family has been on television the other one is normal.
Changhong also problems rear projection
Ms. Yao said that in addition to the television, the projection with the purchase of Changhong CHD5169S issue is constantly. Just one month after purchase of the projection, they begin to sound, then look for a post-sale maintenance Changhong situation worse, not only did not fix the sound, and even images as well. Ms. Yao was allocated a number of complaints in the telephone, Changhong to five or six instructors, they said Ms. Yao's home in the rear should all open back to repair, all parts to be replaced. But Ms. Yao think they should make a warranty replacement parts promises, or not allow them to remove rear projection replacement parts, the result that the master can not make guarantees.
Changhong has given no solution
Reporter then contacted the customer service hotline Chang, staff said: Changhong, the hotline has never been broken, Ms. Yao could not hit into the phone call may be due to the time she is busy, Ms. Yao Get the phone for one month The argument is unlikely.
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