What is VoIP?

VoIP technology has been around since 1995, and has only gotten more advanced since then. These days it is primarily used in businesses for long distance but relatively inexpensive communication compared to landline rates. In recent years however, it has also become widely used in the home for the same reason, most programs having advanced enough to offer video chat also. As of 2005, many businesses have begun the process of replacing their old, wired telephone systems with computer-to-computer VOIP technology.

Voice over Internet Protocol

VoIP (Voice over Internet Protocol) allows two or more persons, each in range of a computer equipped with a microphone to converse over the Internet in a method similar to simply picking up a landline telephone, and calling another person. There are many advantages to this, such as cost effectiveness (The Internet based service is completely free, and many solutions offer landline calls for a fraction of the cost of normal phones), being able to have multi-person conversations, something an ordinary phone can in no way accomplish, and even security (By encrypting the outgoing data, and unencrypting it at the receiving end.)

Fourteen years ago, things were a different matter. The very first VoIP program barely had any of the modern capabilities you would expect to see in professional, or even home based, VoIP solutions. It simply allowed audio to be carried over the Internet. Modern programs offer, among other things: Text messaging, emotes, the ability to send and receive pictures, often integrated games, and conference calls.

Problems with VoIP

Even though VoIP is likely to become an even more prevalent technology in the next few years, there are some problems at the present. For example, quality of the call cannot be controlled. Users with a basic internet connection may experience latency in their calls, or even be rendered incapable of using VoIP. Yet another problem is with the power supply. In a major business, a black out could be disastrous, but the phone lines, which draw a separate current, would remain unaffected. VoIP programs, which require a computer, would be unable to operate, resulting in a business-wide communication loss.

In spite of the potential problems, it is still a viable alternative to using far more expensive landlines, and as technology progresses, many of the aforementioned hitches are likely to be ironed out. Overall, it is an excellent method of saving money and time, within a business, or inside the home.

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