The People's Republic Of China Consumer Protection Law
(1993 10 31 of the Eighth National People's Congress passed the fourth meeting of October 31, 1993 The People's Republic of China promulgated Presidential Decree No. 11 of January 1, 1994 shall come into force)
Chapter I General Provisions Order to protect the legitimate rights and interests of consumers, maintain social and economic order, promote the healthy development of socialist market economy, with the law.
Second for the consumption needs of consumers purchase and use of goods or receiving services, their rights and interests protected by this law; this Law shall be, and by other relevant laws and regulations to protect.
Third operators to provide consumers with the production and sale of goods or services shall comply with this Act; this Law shall be, shall comply with other relevant laws and regulations. Article
operators and consumers to conduct transactions, should follow the voluntary, equality, fairness, honesty and trustworthiness.
State shall protect the legitimate rights and interests against infringement.
Countries to take measures to protect consumers exercise their rights, safeguard the legitimate rights and interests of consumers.
Article VI of the legitimate interests of consumer protection is the common responsibility of society as a whole.
State encourages, supports all organizations and individuals on the damage to legitimate rights and interests of consumers conduct of supervision.
The mass media should be doing to maintain consumer rights and interests of publicity, damage to legitimate interests of consumers on the conduct of public opinion.
Chapter II rights of consumers Article consumers purchase and use goods and receiving services, enjoy personal and property safety is not compromised their rights.
Consumers have the right to require the operator to provide the goods and services, requirements of personal and property safety.
Article VIII that consumers aware of their purchase and use of goods or services received the right to the truth. Consumers have the right to goods or services, different situations require the operator to provide commodity prices, place of origin, producer, uses, performance, size, grade, main ingredients, production date, expiration date, certificate of inspection, operation instructions, service, or service content, specifications, costs and other relevant circumstances.
Article right to free choice of consumers of goods or services.
Consumers the right to choose to provide goods or services, operators, types of products or services to choose form, independent of any decision to buy or not to buy a commodity, to accept or not accept a service.
Consumers to choose products or services, the right comparison, identification and selection.
Article consumers the right to enjoy fair trade.
Consumers to buy goods or receiving services, the right to quality assurance, reasonable prices, accurate measures, such as fair trade conditions, the right to refuse compulsory transaction of business operators.
Article consumers for the purchase or use goods or services received by the person, property damage, is entitled to receive compensation.
Article XII of the establishment of the consumer is entitled to protect their legitimate rights and interests of social groups the right.
Article XIII of consumption and consumers enjoy access to the knowledge of consumer rights protection. Consumers should strive to acquire the goods or services, the knowledge and use of skills, proper use of goods, improve self-protection.
Article XIV consumers purchase and use goods and receive services, to enjoy their human dignity, right to respect for national customs and traditions.
Article XV of the goods and services that consumers and consumer protection work of supervision.
Consumers the right to report the conduct charged against the interests of consumers and state agencies and their staff in the protection of consumer rights in the work of illegal misconduct, the right to criticize the work of consumer protection is recommended.
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