Discussion: Appliance Warranty Services is the time to upgrade? – That is, water
< BR> the terms of the products returned or three bags, replacement, repair time and made it clear that But in recent years, new products and speed goes hand in hand to new problems, it is natural that the process of using the product to have better protection. In response, some companies have made commitments under higher than the national three guarantees. But for various reasons, people in the enjoyment of these promises He often restricted.
<BR> Lag of product failure
<BR> To three packs of the provisions of "powerless"
<BR> 2008 12 end of the first burst online media more than consumers
Complaints
Toshiba LCD TV "vertical bar" defects. The first batch of more than 40 complaints that the Toshiba 46XF300C purchased LCD TV in use about 2000 hours, appeared on the screen one or more color, black vertical bar, the user will be the phenomenon known as "bars on the door." Later, it came "after changing screen vertical representation," "for the worse" issue. Users believe that Toshiba obvious which product quality defects and strongly urge the company to recall. To this end, Toshiba had the site before the Spring Festival this year on a wide range of product failure and apologize, but for a long time, has consistently refused to issue product recalls. Toshiba reasons given vertical line problem is not related to consumer safety, the same time, consumers use the time more than three packs of provisions of the country, 7 days a standard 15-day return policy, so the problem only for the products screen processing.
<BR> Reporter also learned that this year 3? 15 period, on the thermal
Water heater
Increase the quality of complaints, the main issues include: scaling leaking heater, electronic components burning, display a black screen, machine burn, the temperature control switch failure and so on. National Quality Supervision and Inspection Center Household Appliances Electric Appliances Test director Ling Honghao analysis of the water heater a sudden increase in complaints, on the one hand is the user base grows the quality of the complaints brought up, on the other hand also because it is a emerging industry, and because the market competition, product quality varies greatly.
<BR> The water heater is a large power load for special products (usually power range 7000W-12000W), which determines its
Fitting
Supply design must be developed separately, but the industry not yet established a complete professional, social supporting system for the industry, lack of specialized component suppliers, assembly of products using common parts, in high power conditions, the performance index will the excessive running, easy to cause burning machine, leakage, fire and other accidents. The water heater is also characterized by the work of the summer power only 2000W-3000W, the winter will reach more than 7000W, the weak link in product quality will also be exposed. Therefore, only through the use of a winter in order to fully examine the product of high temperature, high pressure performance. In other words, consumers may want to use more than one year to see the quality is good or bad, but this time is likely related products
Warranty
Has passed away.
<BR> China Electronic Chamber of Commerce Ning pointed out that the emerging consumer electronics industry, such as flat-panel TV,
Digital
Camera, the rapid development of the existing regulations and standards for these emerging industries did not make clear that, where consumers and businesses after a dispute, no laws.
Warranty Regulations <BR> one of the drafters Yanzhao Long said three bags of the provisions of the existing issued earlier, the rapid development
Home Appliances
Industry is already more than "powerless." New product quality accidents occurred, although you can refer to three packs of provisions to address, but three bags of time limits on the product's return policy too short, and now more and more electrical functions, many functions in a short time are also not used However, hidden flaws often used for months or even years to appear, then three bags of apparently long past time.
<BR> Companies make a higher commitment
<BR> But often additional restrictions
<BR> Address the problem, many consumers want on the new product can be better to use protection, for which some companies have made more than three packs of Commitment.
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