Effective Order Fulfillment Processes for Customer Satisfaction

03.02.2012 | Author: brianw | Posted in Business and Industry
Print Email More
Order fulfillment is an important part of the supply chain management. It is the process that takes place from the when a buyer/customer places an order, until shipping the order to complete a transaction in full. Ideally a company must estimate the volume of product in order to determine how to handle the order fulfillment process. The order fulfillment process may look quite simple, but it usually varies from business to business resulting in countless disparities of fulfillment services. Order fulfillment can extend from purely shipping products to consumers right up to more complex movements of product through a manufacturer’s supply chain. Order fulfillment companies provide services ranging from simply shipping product to consumers to more sophisticated movements of product through a manufacturer’s supply chain to a wide range of customers varying from multinational companies to small home-based business. It is one of the most important parts of a retail business; you need to be sure you are getting your products out to your clients as quickly and as efficiently as possible.

If the company expects a large amount of orders, then it would be wise for them to outsource their order fulfillment to an online business. Below a certain volume, it may be cost-prohibitive to work with an outside fulfillment house. Likewise, many order fulfillment houses have minimum requirements. Order fulfillment plays a significant role in supply chain management and it is deemed to be the most important business process. An order fulfillment process determines of how well you satisfy and retain, your customers.

Effective Cloud processes for customer satisfaction
Order fulfillment drives the fulfillment industry to offer more complete, turn-key cloud based solutions. With effective order fulfillment software companies can allow organizations offer service at a lower cost, while freeing up time and resources for companies to focus their main business. These cloud processes allow you to automate and manage end to end order fulfillment. They provide complete visibility and also help integrate all the participating business partners.

The success in a supply chain management systems depends on the speed of order fulfillment. The goal of most businesses is to profit and give out the best products and services that they can offer to customers. Effective cloud process solutions are extremely beneficial as they reduce the time taken from when the sales order is received to when it is delivered. This way companies can enhance sales orders and increase profits without increasing the cost of doing business.

Also read on – Value networks, Purchase order software

Processing your request, Please wait....

Additional Articles From "Business and Industry"