Important Credit Card Questions Everyone Must Ask

Business owners who are considering expansion or are simply looking for ways to increase their profits should think about accepting the credit card as a mode of payment for their stores.

This can attract more customers, and even increase individual spending. There are certain business owners who may not be well-versed in the concept of credit card payments. Here are some important questions that people usually ask regarding credit cards?

What are the advantages of accepting credit card payments?

Accepting credit cards has many benefits for businesses. The main advantage is that it can greatly increase the profits of any establishment. Many people use credit cards to pay for their purchases. Providing this option allows the store to cover all its bases and to accept payments in the manner preferred by every customer. Credit card records are also used as a valid form of credit history, which is often a requirement for dealing with other businesses.

How much does it cost?

Initially, there are certain fees that are charged to setup the account in which the payments are going to be forwarded. A big part of that depends on the credit card payment agreement in the company (or as the Danish call it – “indløsningsaftale i firmaet“).  The business owner also has to pay for the payment gateway which is going to be used to transfer the account information and data about the transactions that have been made. There are also maintenance charges that have to be made for the entire time that the service is being used. Depending on the account itself and the choice of the business owner, payments can be made monthly or annually. The rate also varies according to the service provider.

In which situations can credit card payments be used?

Credit card payments can be accepted whether online or offline. The transactions can be done in the actual store, for internet orders, or through the telephone.

How much support is provided?

The service provider should provide customer service whenever there are problems with the transactions. There are different options regarding the ways in which the business owner can get in touch with the service provider, and not all are equally efficient. The business owner must be aware of the best way to acquire support from the service provider. Also, it is best to ask regarding what times the support is available. There are some businesses, such as 24-hour convenience stores and online shops, which require round-the-clock support.

Are there any safeguards that prevent fraud or other similar threats?

One of the greatest concerns regarding credit card accounts and payments is the risk of identity theft and other such circumstances. Every merchant should inquire if the service provider has the capability to protect both the business and its customers from these kinds of risks.

What other payments can be accepted aside from credit cards?

There are many existing credit card providers in business today. Any business accepting payments through this medium would do well to accept many kinds of credit cards. Aside from this, there are also many forms of smart cards out there that can be used as payments for various transactions. Examples of these include electronic checks, debit cards and other payment card solutions (or “betalingskort løsninger” as the Danish refer to it).

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