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‘Prevention is better than cure’ seems to be the focal point of the latest action points of the Reserve Bank of India (RBI) in the Annual Conference of Banking Ombudsman. So, the apex bank is looking at setting a template of good customer service that will prevent consumer grievance. But, there may not be free […]

When the State Bank of India launched its so-called teaser loans – called teasers because they carried low fixed-rates in the initial one or two years, and adjusted upwards later – the Reserve Bank of India frowned. Banks, the central bank said, were not taking note of the risks involved. The loans ended when the […]

Home loan borrowers in floating rate schemes have a reason to rejoice, if the Reserve Bank of India finally implements its suggestion to waive pre-payment charges in floating rate loans. However, banks can continue to levy charges on pre-payment of loan taken on fixed interest basis, the RBI said. To improve customer service, the regulator […]

The average Indian shopper today is likely to have at least two credit cards in his wallet. In fact this number has been on the rise with banks and credit card companies sending free lifetime credit cards with ‘attractive features’ to anyone who they think fits the bill. These cards sometimes come as a ‘surprise […]

Bank Fixed deposits have always been considered one of the safest investments in roads in the country, mainly because the Reserve Bank of India is water-resistant options and enjoy the confidence of depositors in Indian banks. While some banks have gone kaput in recent years, these cases are regarded as aberrations in a high security […]