Households to install set-top box problems and solutions – set-top box, installation, home wiring – radio and television network of industry
For cable operators, STB In-home installation is smooth, has become a convert on the whole key to the success factors. Patient and considerate attitude is get people to support the premise, and how to deal with complex Terminal Equipment And family network, cable network companies on the technical staff of a higher quality requirements. To this end, the special issue of Datong and Shaoyang made installation and home network set-top-home wiring two aspects of manuscript and hope their experience can turn around the country to provide useful reference for the whole.
ABSTRACT signal interface from the color standard, the use of remote learning feature, the user home wiring, set-top boxes used for attention and so on, discussed the implementation of set-top cable networks in many households having installed problems and solutions.
Datong Digital TV Overall conversion work in front of the state of equipment is basically stable, after the initial inspection, spent five months on the set-top boxes were 200 low-volume, volume 3000 of Taichung County Test . Four times during the upgrade version of the software, while remote control modified to increase the learning capabilities, in turn distributed to the entire stable quality of products, up to the level of large-scale release. At present, for Datong Radio and TV Information network company, set-top box on-site installation of the overall decision to change jobs has become a key to success.
For the general public, set-top box, remote control, new products are: remote control buttons and more complex functions, and a home device is different from the previous key areas of learning; set-top box to add to decrypt an encrypted program-specific cards Our staff members call it "smart card", its independently allotted to require users to insert their own set-top box to take home, and can not be easily removed, especially for business applications to upgrade the current end time. In addition, the set-top box is a computer products, each boot plus power-on reset must undergo a procedure to download, self-checking, data verification process, all of these users are not familiar with. In addition, after the user panel on the various TV jack (input, output interface) do not understand the interface of the conversion operation using small, have asked Internet companies to implement a whole-home conversion must be installed at the same time to daily operations of the various user instructions note. To this end, Hangzhou, Shanghai entire transfer of digital TV work clearly stated, "door-to-debug" requirements to protect the payment of a successful set-top boxes. At the same time, through good site service, you can eliminate the excessive rate of subscription increases resistance caused by the user.
Preparations First of all, to let users check inventory on-site to receive the items. Such as set-top boxes, cable, remote control, Battery The user card (pay card), smart card (decryption card), adapter (metric – imperial), product random manual, manual digital TV services, model, and then the number of households correctly installed to avoid damage from lack of necessary objects, led to repeated installation. If this part of the work has been advanced by the business sector to complete the inspection of incoming, this step can be canceled.
Then asked to clear the user-home digital subscriber line situation. As the company's line-home personal time scheduling conflict with the user, so there is no time for digital line will appear the phenomenon of households. Not-home, and to link to the installation work, first subscriber line through into the home; households or households line length is not enough without making joint user, but also link to the installation work, make proper preparations. In the set-top box installation conditions exist, install the set-top box-home staff should carry appropriate connector (F-type, British, and set-top box RF input interface corresponding response), and to prevent the loss of subscriber line connection, but also with a small amount of essential tools Make F first use.
Installation, commissioning 1, TV set-top box connected with the
Complicated because TV interface, and therefore should be carefully identified, sub-case. Most flat-panel TV with multiple input and output interfaces, and some even before the panel, side panels are, and identify different interfaces, with a Chinese label, such as "input", "output", "video", "audio", etc.; English identity, such as "IN", "OUT", "AV", "YCbCr", "VGA", etc.; some of which logo.
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