Triple re-opening of the new service offered the old triple – triple trading company, Triple Appliance – Network Appliance Industry-hc360 HC
, Liu, who lives in urban birch forest communities reflect hotline call the newspaper, located in Youth Road triple
Home Appliances
Shopping is re-
Decoration
Ready for business, but he found shopping for household appliances maintenance requirements, staff said it opened only after the consumer purchased the product after-sales
Service
, Before the triple-old clients do not enjoy the free service. This has puzzled Mr. Liu is also a "triple appliances", how to sub the "new old" clients? This problem, press the parties yesterday morning interviews were conducted with relevant personnel.
triple appliance to be re-opened
Yesterday (July 9, 2009) at 9 am, reporters came to the urban youth road to see triple appliance shopping, shopping malls have installed the gate at the top of an LED display, is being broadcast propaganda posters, and original Yantai
Triple Trading Company
Appliance store's facade also has a new look, by the "triple Group Yantai appliance company" replaced by "triple appliance shopping." At the mall entrance, several workers were Wang Wunei decoration decorative materials handling, shopping malls more than a dozen workers in the interior.
Reporter on the scene saw the people passing by from time to time asked curiously triple appliances prepared to re-open, but they were not be answered. Subsequently, the reporter interviewed a triple appliance shopping manager, surnamed Sun, he said, triple appliances shopping malls under renovation and will open in the near future.
New Triple: only after the consumption of the customer is responsible for opening
Since opening
ready to replace facade of "triple appliances shopping" and before "triple group home appliances company in Yantai," What is the relationship? Market re-opened, consumers in the original "triple Group Yantai appliance company" is entitled to purchase the appliance service treatment?
This, Mr. Sun said, "Triple appliance shopping," although in situ on the opening, but not triple trading company, but the triple Group, and before "triple Group Yantai appliance company" does not matter. The newly-opened after opening triple appliances only to provide after-sales service to consumers, and before the "triple Group Yantai appliance company" consumers to buy household appliances, the mall does not provide any free service.
old triple: Free
Service
Looking for a company in Jinan
Since then, the reporter interviewed another triple Trading Company Ltd., Yantai Branch Office appliance Juan Jiang day, she said that although the mall closed, but the company's service is still, consumers can determine their invoices to the
Car
Terminal Building, fourth floor maintenance for service.
According to Jiang Juan
provided on the telephone, the reporter called the office of the company's telephone service, but a staff member told reporters, "It needs maintenance fees." The staff member said: "Before is free, but now the company dissolved, they can not free up." The staff also told the reporter, if you want to have to look for free repair company in Jinan.
CASE: relationships too complex to mediate
"Triple Appliance Market" and "triple Group Yantai appliance company," the original mall two companies do not provide free service to consumers, then how to protect the legitimate rights and interests of consumers?
This issue, the reporter interviewed a City
Consumers Association
A section chief named Ma. Make Zhang said that no law enforcement powers consumer associations, buyers and sellers can only mediate. However, triple trading company has been
GOME Electrical Appliances
Acquisition, all parties concerned are too complex, the facilitator can not find the seller, so consumer association can not mediate any maintenance needs of the consumers only through the appliance manufacturer.
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