Ai Shida wok manufacturers have claimed that the deformation caused by improper
No smoke wok to reduce soot emissions, not only to create a clean, fresh air, green kitchen, but also ensure that families have an elegant living environment. As a century old national brand Ai Shida, with its excellent quality and strong brand influence to win the trust of many consumers. But recently, Ben Wang Hui has received consumer's Heilongjiang Jiamusi
Complaints
Reflects that: his family Ai Shida wok until one month on the deformation, and actually in
Cooker
Automatically spin up, and he suspected that the wok has some quality problems, but manufacturers have claimed that the improper use of his own cause.
Consumers: bottom of the pot in the cooker and automatic rotation uneven
According to Mr. Xu said
reflect its June this year at the local supermarket to spend more than 200 yuan Darunfa bought a crystal of pure ceramic Ai Shida no smoke pot, product model QJ8330E | QJ8332E | QJ8334E. Can be found in less than a month on the bottom of the pot has been deformed, causing uneven bottom of the pot and put the appliance on the formation of point contact, into a "turn pot" of. Mr. Xu told reporters: "After the oil or cooking wok, pot in the cooker will automatically rotate." Mr. Xu questioned: the power of the brand at that time impulse only selected Ai Shida, did not think it was like this quality, can only sell the brand, not to sell quality? As Mr. Xu does not keep it a small vote, can not find strong evidence to the factory to discuss a claim, so will use the "Turn pot," a month later, under the helpless Ben Wang Xu had to seek help.
Manufacturers: improper, but consider giving consumers free of charge
Service
Reporter contacted on the matter
Zhejiang
Aishi Da Electric Co., the company's sale
Service
Wang explained that the Department: uneven bottom is due to improper use of users, because this is a smoke-free frying pan, only applies to small and medium fire, and if the user often fire, but can not see the pot to take Smoke caused by prolonged dry, no matter how good the quality of the product can not withstand such high temperatures and damage. She also said that while Mr. Xu did not keep a good small-ticket, we can not determine his wok had no more than
Warranty
, But the company may consider giving him free maintenance.
Later, the reporter contacted the consumer Hui again, to verify whether he supports the manufacturer's claims and solutions. He told reporters: "Maybe I is part of the reason for improper use of it, but only one month on the uneven bottom of the pot, should also exist in some quality problems. But as a consumer, since they have promised me free maintenance, repairing pot can be used , I will do nothing to say anymore … … "
Finally, he said, two days will be sent to the company designated repair boiler repair point.
CASE: do not agree with manufacturers saying business consultation product submission
Reporter contacted on the matter Fuzhou CASE relevant staff, she said: If consumers are given on the business argument is not identity, in consultation with manufacturers of products with the relevant departments rushed to quality inspection. Quality inspection report came out, if it is determined that product quality problems, consumers can manufacturers Returns. In addition, the Consumers Association staff also reminded consumers to purchase goods, you should read the instruction manual in order to avoid misuse. It is understood that the use of non-smoke wok note when three: A. Avoid using the air fire burning in the frying, deep-fried things, do not use fire, small fire can return to high temperature metamorphism B. edible oil smoke, on the physical health, and normal use of this product no fumes, no time to wait when cooking oil heating, can be shaped like water under the vegetable oil C. This product should not have to use sharp metal objects, beating pan surface.
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