Held In Tianjin, Medium And Large Customers To Promote The Association, Fine Ser
Services each year in March are months, many businesses have full opportunity to communicate with consumers to improve their service measures. Recently, medium and large appliances in its headquarters in Tianjin, a conference entitled “Customer??? Services to the association, medium and large fine.” At the meeting, from the city center of industry and commerce 12 315 complaints, city, district consumer associations and consumer representatives, on the various services on large and medium Tianjin put forward their views and suggestions.
Have reflected consumers to buy their own phone and see the large and medium dozen newspaper ads, found in the actual purchase price than other stores slightly higher price after the promotional limited complaints, medium and large supplies by post after the deep satisfaction. Consumers have suggested that as promoters uneven quality of the technical parameters of the electric appliances such as poorly explained, so whether the relevant product in stores in the published national standards and technical parameters so as to facilitate the consumers. There are consumers of delivery is not timely, whether the staff in the delivery time and so many issues have to wear gloves.
Tianjin Consumers Association official said, fine medium and large electrical service line aims to hold customers to hear directly from the association, opinions and suggestions of consumers to express love and care for consumers, is worth promoting in other shopping centers. It is reported that in 2004, CASE received and resolved complaints with home appliances to 2006, mainly concentrated in the after-sales maintenance, deliveries promoters mislead the consumer and other issues. Today, most consumer rights awareness is very strong, more mature rational. Business service is excellent, not to some traditional forms, the most important methods to solve the problem. If delivery is not timely, should take the initiative as early as possible in consultation with the consumer whether the Returns; enhance the quality of the training team of promoters; do not have three packs of products, such as substandard goods in the shopping list should indicate so.
Listened to opinions and suggestions of participants, Tianjin Song Ho, general manager of Dazhong Electronics, said Dazhong Electronics To gain a firm foothold in Tianjin, rapid expansion, we will have fine service make efforts for consumers, consumers made more reflect the views of more love and care for large and medium. The theme of the meeting itself, meaning there are three, one, precisely because the customer is God, so the “clients” on the “sized” in front; Second, the fine service in the “fine” stands for professional, large and medium is professional electrical service providers, “fine” stands for close, medium and large consumers personalized service, consumers need, sized to provide that; Third, a “sincere” words show the sincerity of medium and large consumers. Next, Tianjin, medium and large will immediately concluding comments and recommendations to upgrade the service center, the final track in the end the service, to customer satisfaction. Sized in this solemn commitment to the consumers in 2005 were in the end the fine service!
In addition, the Ho Song also made to reporters, welcomed the media to monitor the quality of service medium and large, medium and large consumers of services if not satisfied, you can also call to the newspaper complained, they will be based on the principles of fine service timely processing.
I am Frbiz Site writer, reports some information about milling plant , food extruder.
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