Golden Star Friday Preparing For Re
Air conditioning
10 free items, nine 100% commitment
Golden Week
Approaches, according to the five-star
Electrical
Said air through a period of 1 month after the inspection has been on nearly 140 stores system-wide air-conditioning supply,
Service
, Store on site
Management
So inspected and arrangements to well prepared against high-temperature air conditioning sales. Meanwhile, the star said, in this air-conditioning sales will improve service quality through competition as an important means to win, and all
Consumption
Who made a new pledge: to serve the smooth 24-hour hotline at any time to resolve customer questions; be 100% users pay a return visit, to ensure customer satisfaction 100%; done by professionals complaint telephone complaints telephone priority, 12 hours to solve the back; to do a 24-hour installation and maintenance services in place; be open to users of five five-star service standards and hot line to receive customer supervision.
In addition, with the May 1 Golden Week is approaching, consumers to return the five-star support, the five-star decided to step up promotional efforts this weekend, in addition to the anniversary of Shanxi Road store 6 ultimate feedback, the Friday 16:00 pm , Shanxi Road, Five Star stores (83311000), Xinjiekou (84787222) and China stores
Mobile
Combining the strengths and organize large-scale Group buy special performances for the audience after none other appliance discount. If the consumer received the Five Star Group buy mobile send text messages with return receipt later that evening can be in the Group buy from Shanxi Road, Xinjiekou store to receive free cash coupon 100.
Launched the “10 free items, nine 100% commitment”
Price and service has always been the long-term winning Five Star “double-edged sword” in order to allow consumers to purchase in the hot summer air conditioning agreeable to address the vast number of consumers worry about the air conditioner sale, Five Star Special launch large-scale air-conditioning, “10 free items, nine 100% commitment to” quality of service.
One of the “10 free” service means: free of charge to the consumer home design, free consultation, free installation and commissioning, warranty period, free maintenance, free of charge
Support
Free
Maintenance
Free hit hole in the wall (windows machine, except for concrete walls), high-level services free of charge, free installation of air conditioning installed decorative cover service charges, free installation of awning services.
So-called 100% refers to the nine in the sales process and after-sales customer service commitment to the five-star appliances 9 100% done: 100% of every customer a return visit; 100% return address customer complaints; 100% installation and commissioning; 100% of maintenance through inspection; 100% punctuality; 100% of service personnel to have work license; 100% of customers on file; 100% Pre-visit periodically pay a return visit; 100% service charge, accepting supervision of the public (public service norms public charges and accept client supervision).
Which is repaired through inspection of some items and then check to make sure a door to solve all the problems, reducing the second home and then repair the user the trouble of pass inspection items: 1
Terminal
The first row of the availability of loose wiring or aging; 2, internal and external interfaces are seamless fluoride; 3, machine operating pressure; 4, with or without abnormal noise; 5, insulation
Resistance
Is good; 6, and out of the wind temperature is normal; 7, water drainage is smooth; 8, the indoor unit
Filter
Network is dirty; 9, is clean the filter; 10, is washed outdoor enclosure.
Open air green channel
In this large-scale air-conditioning sales, the Five Star Group buy for users, VIP users opened a green channel service, including: full Shopping guide, special green phone, priority service, file with the search, and personalized service.
First Group buy user and VIP users can enjoy the process of buying home appliances shopping guide, and after-sales consultants throughout the whole track design, construction; second in the major appliance stores in five-star set for the Group buy customers, VIP customers a special green call for time to resolve customer issues; Third, these two types of customers to buy air time to achieve Five Star goods arrive at the same time with the installation work to reduce customer wait time.
[Keyword Search]:
Five Star
Air conditioning
Best Buy
Large
In
Small
I am an expert from China Computer Parts, usually analyzes all kind of industries situation, such as pet collar charm , front dog carriers.
Processing your request, Please wait....
