Home Appliances Association, Questioned The Countryside 12.6% Of Home Appliances
Against China Consumers Association A survey released last week mentioned in the report ”
Bringing home appliances Product Service As high as 12.6%, equivalent to 8 per
Home Appliances Rural areas have a product out the maintenance works, “saying this for the first time yesterday, the Chinese Consumer Electronics Association to respond.
Consumers Association last week released outside
in a “home appliance product use and after the countryside
Service Survey Report “shows that there is hidden quality home appliances to the countryside. The Consumers Association, said in August this year, starting from their co-Hebei, Shandong, Jiangsu, Sichuan, CASE organizations survey. The survey of 275 villages The 8188 consumer survey conducted households visited, interviewed 181 enterprise appliance repair, appliance repair rate showed 12.6% in rural areas, each of eight products have one repaired.
“As we know, home appliances repair rate should not be so high, not to mention all the rural areas certified appliance or determined through a tender quality so poor really does not make sense.” Association of Chinese home appliance told reporters yesterday that the person as of October 31 this year, the countryside of the National Appliance
Sell 27,878,000 units appliance, do the same proportion that has more than 3.51 million units over maintenance of home appliances to rural areas, this is a very serious matter. So they want from the Consumers Association to learn more of the situation, including access to the survey sample to know what exactly is the product quality is so bad! It is reported that the leading Chinese home appliance Association yesterday went to the Consumers Association to communicate on the matter. However, association sources, the CASE area yesterday and did not provide them with samples of the investigation.
Some people appliance industry, told reporters, according to the characteristics of household electrical appliances, even if the quality of tests, the time in question should also be used in the product after one year. At present, many home appliances to the countryside product category are just a few months the implementation of the countryside, resulting in a wide range of quality problems so unlikely. And implementation of home appliances to the countryside over the past year, including national field survey of the relevant ministries and public opinion in the feedback situation, but also home appliances from the rural areas have not discovered the existence of such a serious quality problems. This person’s analysis, there may be misreading the investigation, such investigation has “been home appliances to the countryside to buy products”, but many rural consumers do not understand how to determine whether the products they buy product catalog in the rural areas of in, but as long as the purchase of household appliances in rural markets belong to the countryside on the appliance. “It will be some quality non-rural areas, but related problems in home appliances has accrued to the rural areas who appliances!”
In addition, some consumers may not accurately determine the concept of appliance repair, thus bringing the number of normal service quality problems also arise due to the inclusion of maintenance. Such as
Air conditioning Home products require maintenance personnel to install, may some consumers in completing the questionnaire to be regarded as a site maintenance, if the consumer association statistics counted when its quality becomes a wrong.
According to the Consumer Electronics Association who introduced the policy under the relevant provisions of home appliances to the countryside, all successful businesses must pay a deposit placed in a bank account designated by the departments concerned, once the product has serious quality problems or other violation of the provisions of business there behavior, will use this margin for compensation or punishment. In addition, if the appliances to the countryside successful enterprise product has serious quality problems, the relevant departments will start the elimination mechanism abolish standard qualifications. Therefore they want to find out as soon as possible what exactly is serious business product quality problems, so the enterprise according to relevant regulations for processing.
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