Suning Electric To Buy National Day Event Today At No Cost To Decrypt
National Day to Suning Buy electrical appliances, at no cost? The appetite for a full suspension of all four days of shopping suspense, and finally today (September 28) Suning the newspaper were unveiled wide publicity. Promotion of this magnitude often require costly investments in factories enough resources, strong logistics and distribution, improve the service system, a part of any deviation may affect the promotion opened a new chapter in the activities of this perfection, so In the event of the preparation, background systems Suning foot of the effort.
Vendor support Suning stocking 1000000000 Suning tailored solely for the innovative National Day promotion involving wide range of products, activities for a long time promotional rate of major. This reporter has learned well because of Suning confidence building, the National Day activities, the manufacturers are given substantial incentives Suning, bound together off Rong
Home Appliances The most powerful wave of promotions in the history of storms.
In August this year, Suning on with Siemens, Haier, Panasonic and other plants were in close contact, ahead of 800 million yuan under the special big orders, but in order to meet the needs of the event to the public again last week, manufacturers of Sichuan Suning added near 200 million yuan of the stocking, stocking, including batch total more than 100,000 units (sets) of
TV , Refrigerator , Air conditioning , Kitchen products, 60000
Mobile 2 million computers and Digital Products. Su Ning said the 1 billion yuan purchase of this product contains a large single, Suning are many manufacturers to win more than 20% more than in the past the additional benefits, which deals, discount models accounting for more than 70% to .
Logistics and distribution capacity upgrade 10,000 sets per day
Now consumers shopping installed after the timely delivery have higher requirements, and delivery issues will be during the National Day was especially outstanding, restricting sales to better address this challenge, with multiple distribution centers and Su Ning, the strong distribution capacity of not taking any chances, more money and manpower to further strengthen the power distribution.
Now, Suning’s logistics center has been equipped with nearly 500 vehicles, while thousands of workers are also gearing up distribution, storage reserves are also nearly 500 workers, all of which are to ensure that customers can purchase goods in the shortest possible time within the loading, sending, arriving home. But also greatly enhance the scope of distribution, as long as they are within the scope of a large high-speed beltway in Chengdu in the morning can buy at home delivery. According to Su Ning introduced during the gold in October, Suning single-day workload of the roughly 10,000 units, which will cover the scope of delivery Meishan, Ziyang, Leshan, Chengdu and so on around the city, 180 kilometers to reach the most remote.
Full after-sales service into “battle conditions”
For this National Day, in order to further improve the efficiency of after-sales staff, Suning staff and has just concluded a new round of training, the same time, staffing has also increased significantly enough to respond to the outbreak of the gold sales during the month. It is reported that sales during the National Day Suning significant increase in response to the situation, specifically to increase with nearly 1,500 skilled after-sales workers, but also recruited more than 500 interns to assist the professional appliance repair work, the number of service vehicles to 50 vehicles , the number of single-day installation and maintenance units from the original 3000 to the current 5,000 units, fully able to meet during the National Day holiday related needs of customers.
Customer service phone 24 hours a
Four terminals, customer service is the last step, the work of customer service not only to answer customer pre-sale, sale, sale of all aspects for customers to enjoy more personalized services, but can also collect Customer feedback on the business services in order to promote improvements in the business, which is even more important. During the holiday season, Suning Customer Service Centre staff will be all online, 24 hours to provide customers with advice, complaints and other services, will also be implemented after the customers to buy products through to the end of the track return visits to ensure quality of service. The use of Suning stores, logistics, after sales, customer service integration, information systems, customers can also Suning customer service phone inquiries at any time buy their own products now shipped to where, when about home delivery, after-sales workers when the site installation, the installation what issues need attention, a call can see everything.
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