Matsushita Electric Thermos Thousand Dollars To Finish Off A Disappointing Year
Recently, Mr. Zhao ocean users every day in Da Yang 315 Channel exposure frame post Complaints Said he purchased Matsushita Three consecutive bad hot pots are not fix it, think it is the quality of hot pots on their own significant problems, or why more than 1000 yuan electric thermos bottle, only a few months a “major deficiency” Service Staff can not have found a passed Warranty With less than a year and a half to “retire” the. City Council expressed as Water heater Itself is a quality problem, but a major quality problems, we should require agencies to identify statutory test.
Ocean users: Matsushita Electric thermos bottle and a half thousand dollars to “finish off” disappointing
According to Mr. Zhao introduced in September 2008 he was in Canton hundred thousand dollars bought a Panasonic electric thermos bottle, with two or three months to find the water level viewing window and the LCD screen inside the water droplets and under the total mist, do not know what reasons, but Mr. Zhao would like to use it can be used. Who knows, electric thermos to May 2009 on the bad, and not heat, take the warranty, repaired the peace of mind that you can use, but by the end of November 2009, the water level viewing window and the LCD screen inside the water droplets and water under fog situation there, thanks to the previous lessons, this time Mr. Zhao know that it is leaking, will damage the circuit, immediately again to repair, as passed 3 months warranty, maintenance, spent 40 yuan. By the end of January this year, is the same fault appeared, Mr. Zhao thought that last home repair maintenance shop, two are bad repair, technical maintenance personnel may be it bad, so replaced it with another designated repair shop. Results, this repair shop clerk told me to fix it, to cover the entire electric thermos replacement cost of up to more than 500 yuan.
After 3 times of maintenance experience, Mr. Zhao that the recurring problem of hot pots that the reason is because the quality of hot pots themselves significant problems. A more than 1000 yuan electric thermos, only a few months major defects, maintenance personnel could not be found, leading to , with less than a year and a half can not be used, and that too on Panasonic’s products not live the brand, and even against my consumer confidence in it.
City Council: the same position in the maintenance and repair, the warranty period to recalculate
This, Da Yang 315 channels every day, specialized consulting the Consumer Council of goods in Guangzhou Service He Zhuren Quality Supervision Department, learned, electric thermos bottle is not included in the provisions of the national three guarantees. Reflected from Mr. Zhao’s case, hot pots should be one year warranty period, the operators have agreed with the consumers, the front part no problem, bad repair free of charge during the warranty period, maintenance spend 40 yuan it should be. Thermos has a problem after the call, before the two can not fix it, another third went to a repair shop, said that maintenance costs should be charged 500 yuan, which is unreasonable, according to ” Guangdong Provincial implementation of the Consumer Protection Act, “said one of the same parts in repair after the warranty period to re-calculate, landlord of the kettle is the end of November 2009 the first repair, the warranty period counting from November 2009, not from When buying terms, so he had no warranty, free maintenance right to require the operator of the site.
In addition, the landlord that the quality of the water heater itself, but also major quality problems, we should require agencies to identify statutory test, can not say that you think is the quality of quality problems, their quality defects caused by water heaters can not be used. If you think there are serious deficiencies in his own, but the product quality is related, in fact, are unqualified products, on the one hand require the operator to provide quality inspection report, on the other hand delivered to overhaul the legal department, to confirm whether their presence quality problems.
It is understood that the submission of the cost, burden of proof in accordance with the principle of who advocate who is speaking, consumers think that the water heater itself is of questionable quality, it is necessary to produce evidence. Under normal circumstances we will sign an agreement for inspection, testing fees in principle, those who initially advocated to advance, the final responsibility for the problem alone. For example, I detected the existence of quality problems of hot pots, which is the operator bear all the costs, if the quality is no problem testing, testing would cost consumers out. However, some operators will introduce it, I pay, I have confidence in my products, but check out my question really is, the money spent, no problem, then the consumer should be out. There is also a case can not be identified, Council will play a coordinating role.
I am an expert from China Manufacturers, usually analyzes all kind of industries situation, such as carlton chain saw , battery grease gun.
Processing your request, Please wait....
