31: We not only have representatives in China on behalf of SANY – red diode lase

February 22, 2010, Sany Heavy Industry and the largest city of Sao Paulo, Brazil signed a "2 million U.S. dollars in Sao Paulo state construction engineering machinery manufacturing base," the investment memorandum of intent. This is the maximum amount of a 31 foreign investment. Overseas bases, to 31 brands with the local culture, economy, integration of more in-depth manner. And a year round presence in Sao Paulo's overseas service engineers are with their own action to interpret the content of 31 brands. The following is an 31 service engineers in Sao Paulo, Wang Chi, the Draft, he tells the story of his service.
    Sao Paulo in March, very little rain, the weather becomes extremely hot. At 17 o'clock on the March 13, I was a site on the outskirts of Sao Paulo inspection.
    Since February of this year, as 31 200 million U.S. dollars investment in rapid progress of projects in Brazil, 31 in the local brand gradually emerging, sales have been driven up. I am based in Sao Paulo as the 31 service personnel, a heavy responsibility. I think if the quality of their service to keep up, not only will affect 31 local brand in Brazil and 31 long-term development, but also on the "Made in China", and even China's image.
    We not only on behalf of SANY, also on behalf of China manufacturers! As a Chinese, where every thought, heart is always full of energy.
    Positive thinking, phone suddenly rang, is a customer call back in Sao Paulo, "I can not move the auger drill, core side badly, how do ah!" Appeared very anxious tone. "Do not worry, no problem, but do not do other actions, so that equipment intact, I hurried." My side of the console client side ready to go, some do not trust, told the clients once again.
    Customer's phone is the command, I immediately leave. On the road, I have not been idle, in my mind, I just reflect the problems customers had repeated several times, in order to field the fastest troubleshooting, I would like out of two possible solutions.
    5:50, I went to a construction site. I saw customers manipulators anxious sweating, loss. The equipment side of the mast to the side badly, has slightly over the limit. As the machine is located some soft soil sites, the situation is very dangerous.
    I immediately asked the client manipulator equipment failure before the details of some run to determine the reason for failure. Detailed understanding of the relevant information, I act decisively and immediately on a temporary boom to the mast to lift limit, allowing the operator mast homing and find focus. Then open the machine to a safe zone, the stopper repaired. Finally, I made the machine a "physical body", one by one to troubleshoot device hidden.
    Has been busy down, so the time machine to restore the construction has to 8pm more. "Go, eat a simple meal!" Customers smile and put up my thumb.

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