Enterprise VoIP should say Yes to face or No? -VoIP, enterprise applications – C
While most companies still insist on the use of their trust in the traditional circuit-switched telephone network, with IP-based voice communications in the enterprise market has a growing awareness, enterprise voice communications pattern is gradually changing as IPPBX has market share in the PBX to occupy a greater proportion, and voice communications network providers and voice equipment are gradually shifted the focus of their products to the IP voice services.
IP voice attractiveness is that once adopted IP technology can use a network address all communication needs, allowing higher utilization of the network, so that our daily use of various means of communication more closely together it also means more convenience and lower cost.
Business VoIP plan
IP voice devices from the sales side, be sure to come to this conclusion: Enterprise VoIP is taking off. IPPBX product sales in 2004 increased by 52%, while sales of traditional TDMPBX down 29%. IP voice is the beginning of 2004 to TDM voice lost a crucial year. On the other hand, those who still use traditional voice equipment businesses is how to plan it?
To understand the use of traditional voice communications are currently plans to use the VoIP business case, someone on the 100 enterprises in the Asia-Pacific region a random survey. The survey found that although VoIP is hot, but in fact only 4% of small enterprises (20-100 persons) and 16% of medium-sized (101-1000 people) plans to the end of 2005 using VoIP. While large companies (over 1,000) would be a good situation, almost 1 / 3 of the business plan will be the end of 2005 to use VoIP.
Although VoIP is trying to become the mainstream of business communications applications, but it is still in the initial stage of the application. Over the past year, the business VoIP technology, knowledge products and services has been greatly improved. Engaged in the promotion of industry business VoIP often have such experience, a year ago and talk about their VoIP business plan, not a large part of business plans, and even less understanding of the IP, so can not comment.
But a year later, the VoIP companies already have a more profound understanding of the application and start the development of the enterprise IP voice plan. Enterprise applications on VoIP awareness is important, for a new technology, the users of their knowledge and understanding of the process is necessary, VoIP is no exception.
Reason for using VoIP
In the investigation of these enterprises are already using VoIP, and found that these companies will voice circuit switching from the traditional way of turning the main reason for VoIP are: easy to use, good management, operational flexibility and lower costs . Among them, the most important advantages of the use and management of the cost reduction, because the IP voice device to a more rapid and convenient manner of telephone management of complicated tasks, such as adding or moving users.
Example, the TDM voice network, internal telephone network if a user changes offices in the building, but the need to maintain the existing extension number, then the company's internal telephone management may not does not change the physical lines, such as jumpers and other operations.
But no professional telecommunications personnel for a company, this often requires recourse to specialized service companies, another option is to re-use of a new user extension number, but this will change the user's contact information. These two cases will lead to increased costs. In the IP telephone network, the user's identity is with the phone's MAC address binding, do not need to correspond to a particular port, so a user can easily put away his desk phone, then the new desk Insert the LAN, power on, turn on the switch can be used.
Before firms are likely to worry about a change in staff or departments Dedian cost pressures and a number of implications, but now the location of employees and departments related to the restructuring costs have been minimized, and has not is a senior corporate decision-making process considerations, the company can be very flexible according to their business environment and market environment to adjust to changes in the employees and departments. For example, enterprises can easily deploy the personnel from different departments housed in a separate office, the formation of a temporary project team to complete a temporary task, the task only after the holding of these persons return to their original IP Phone office on it.
Enables companies to move other reason is that VoIP can reduce network management complexity, lower maintenance costs. A modern enterprise that may require a lot of communication services such as voice, data, Internet and video, while the use and management of multiple extensive network coverage is very expensive, the complexity of the network with the network number and the number of information points The proportional increase.
So some large enterprises, especially inter-provincial and trans-regional enterprises, special attention to the integration of multiple communication networks and network convergence, IP technology can be achieved just that.
Consider making VoIP
IP voice communications equipment dealer to a great effort has focused on the promotion of traditional phone networks can not provide new applications and services in order to attract more new buyers, and make their products In the IP device on the market more competitive. But, interestingly, these are not the focus of publicity the main reason for enterprises to use VoIP.
Survey of enterprise applications, if the type of VoIP technology is not hard to find, companies now use VoIP technology is one of the most important application of long-distance calls, in addition to that conference call.
In both cases, the use of IP telephony can bring immediate cost savings, for example, by removing a number of voice circuits between offices, saving the cost of leased lines, while reducing management multiple networks of human and material resources, but also reduces reliance on providers of public telephone conference. These cost savings will make IP telephony projects conducive to VoIP ROI calculation toward the direction of tilt, so the company can guarantee a smooth high-level projects through enterprise VoIP implementation of the program.
IP telephony equipment manufacturers, another so-called selling point is that enterprises using IP technology can improve staff productivity, but with this point of view to support the ROI report, or some far-fetched.
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