Impact of consumer electronic products perfect confidence boost after-sales serv
In a market economy, the "consumer" is the permanent driving force of economic growth. Expanding domestic demand, especially consumer demand to increase the adjustment of economic structure and improving the quality and efficiency of economic development focus is to promote economic development is a prerequisite and guarantee is to improve people's livelihood and an important part of the development of social undertakings.
3 this year? 15's theme of "consumption and
Service "In fact, last year the Consumers Association, the theme" Consumer and development "extension. Release, the theme of this year, includes two aspects, one at the national policy to stimulate domestic demand to raise this issue to further strengthen the consumer, to improve consumer confidence; then there was the quality of service and hope the market has a healthy, harmonious environment.
What service? Here consists of three aspects: first, to serve the consumers; Second, economic development services; third is to serve the community harmony. After all, the Consumers Association to establish "consumer and service" based primarily on the annual theme is concerned about the livelihood of the people, serve the general needs of the consumers.
Protect and improve the livelihood of the people is our ultimate goal of economic development. Escalating consumption structure, people's living standards have markedly improved the quality of life significantly improved the quality of the product demand is also rising. However, consumption still exist some factors restricting growth in consumption, service life of the product, quality problems abound in
Electronic Product consumption, both Mobile Computer or Digital Products, there are more or less service issues. Net purchases not board
Home Appliances Business service experience, "Tai Ji" deliberately delaying … … consumers unknowingly face a variety of consumer traps, or "hidden rules."
Consumer electronics service professionals next week Secretary-General of the Commission, said China's current service issues many consumer electronic products, giving consumers rights and interests of varying degrees of damage and affected the consumer electronics industry in sustainable development. For example, some business to consumer apathy after sale problems. Because of the large-scale, brand ring, the product worry about sales, poor service to users.
In addition, China consumer electronics service there is also the main products after delisting service issues, product after-sale problems caused by rapid replacement,
Service Opaque charges, service qualification system, imperfect.
Consumer demand for consumer electronic products mainly on product quality, after-sales service, the "consumer electronics products, service, maintenance, bad situation, not only affects the consumer's enthusiasm, it will affect the consumer electronics industry can be sustainable development. "
The State Council Development Research Center survey released, China has become the world's second largest after the U.S. consumer electronics market. However, compared to the status quo is the world's developed countries have entered the consumer electronics service modernization, and China still remain in traditional manufacturers, service backward mode of the individual. The delayed after-sales service has become a constraint rapid development of China's electronics industry "ceiling."
Market economy is the consumer sovereignty of the economy. In front of consumers, who can create perfect after-sales service, grasps the market. Improve after-sales service of electronic products, consumer rights do the work, to improve consumer spending is expected to effectively enhance the protection of consumer rights, the core is to ensure consumer confidence, to dare to consumer, willing to consumption. Consumer confidence boost to economic is of great significance.
On China's economic development, the increasingly prominent role of consumption has become a powerful driving force in promoting economic development. To expand domestic demand, we must expand the effective consumer demand, especially consumer demand to increase the living, only to respect and protect consumers, to fully release the consumption, and promote sustained economic growth. In this regard, strengthening the protection of legitimate rights and interests of consumers and also for stimulating consumption and expanding domestic demand and promote economic development.
Everyone is a consumer, everyone must spend all consumer issues should be encountered, everyone has the responsibility of consumer rights. Just stick to principles, then the service can do the work place. The perfect after-sale service work will not only help enhance consumer confidence and spending to create a good environment for the expansion of domestic demand, economic development is also a strong boost.
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